Quick answers to the most common questions. Can’t find what you need? Email support@habitrush.com.
Getting started
How do I sign in?
Use the Sign in button at the top of the site with the email you bought with. If you haven’t set a password yet, use the link in your welcome email or choose “Lost your password?” on the sign-in page.
How do I add a habit?
Tap New habit at the top of your dashboard. Give it a name, icon and category, then pick a schedule: every day, specific weekdays, a number of times per week or month, or every few days. Choose whether it’s done-or-not, a number (like 8 glasses) or a duration (like 10 minutes).
What are starter packs?
Ready-made sets of habits, like Morning routine or Fitness, that fill your dashboard in one tap. Find them in Settings → Your data → Starter packs.
Can I add HabitRush to my phone’s home screen?
Yes. On iPhone, open your dashboard in Safari, tap Share, then “Add to Home Screen”. On Android, open it in Chrome, tap the menu, then “Install app” or “Add to Home screen”.
Streaks and freeze tokens
How are streaks counted?
A streak counts the scheduled days in a row you completed a habit. Days a habit isn’t scheduled don’t break it. For “times per week” habits, the streak counts weeks where you hit your target.
How do freeze tokens work?
You earn 1 token for every 7 perfect days, where everything due got done. You can hold up to 3. If you miss a scheduled day on a streak of 3 or more, a token is used automatically and the streak survives.
I forgot to check in yesterday. Can I fix it?
Yes. Open Habits and tap any past day in the grid to mark it done or not done.
Travel and sick mode
How do I pause my habits for a trip or when I’m sick?
Tap Travel mode in the sidebar or in Settings, pick your dates and a reason, and turn it on. Streaks pause and stay safe, no tokens are used, and those days are left out of your stats.
Reminders
How do reminders work?
Set a time for each habit in Settings, or turn on the evening summary email. Quiet hours make sure nothing arrives overnight. Reminders come by email to the address on your account.
I’m not getting reminder emails.
Check your spam or promotions folder and mark the email as “not spam”. Also check that the reminder is switched on in Settings and that your timezone is correct.
Your data and account
How do I download my data?
Go to Settings → Your data and choose Export CSV or Export JSON.
How do I delete my account?
Go to Settings → Delete account. This permanently removes your account and everything you tracked, so export first if you want a copy.
How does the money-back guarantee work?
Email us within 14 days of buying and we’ll send your money back. See the money-back guarantee page for details.